2009 Concur Annual Report

2009 Business Highlights

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Fiscal Year 2009 Q1 Business Highlights

Concur introduced a new set of consulting-based services, now known as Concur Advantage®, that are designed to help clients maximize their investment in Concur solutions.

Concur was selected for the Gold Award in the category of The Best Technology Provider at London’s Buying Business Travel awards.

Concur announced that Business Travel News identified Concur® Cliqbook Travel as the No.1 preferred online booking tool based on a survey of corporate travel buyers.

Fiscal Year 2009 Q2 Business Highlights

Concur’s client base crossed the 9,000 client plateau, with over 50% of new clients signed in the second quarter of fiscal 2009 choosing Concur® Travel & Expense, Concur’s market-leading end-to-end solution that seamlessly combines online travel booking with automated expense reporting.

Concur announced the continued expansion of the Concur® Connect program with a strategic investment in RideCharge, a leading provider of ground travel booking that lets business travelers electronically book, pay and get reimbursed for metropolitan taxi, sedan and shuttle transportation.

Concur hosted more than 850 clients, partners and employees at its annual client conference where it showcased new innovations including Concur® Mobile and significant updates to its leading Employee Spend Management solutions.

Fiscal Year 2009 Q3 Business Highlights

Concur released Concur® Mobile for general availability for BlackBerry and Windows Mobile phones. This innovative companion for business travelers extends the power of Concur® Travel & Expense by allowing mobile workers using their smartphones to easily change itineraries; book taxis, hotels or dining; capture expenses; and approve expense reports – all within policy while on the road

Concur’s market-leading corporate booking technology is the first to support the TSA’s new Secure Flight Program requirements, making it easy for corporate travel managers to be in compliance

Concur announced that Concur clients can access car rental inventory from Sixt AG, a leading European car rental company and global provider of high-quality mobility services, and make reservations via a direct connect between Sixt AG and Concur’s online corporate travel booking services.

Concur announced a new partner service in conjunction with TaxBack.com to help Concur clients reclaim foreign value added tax (VAT) costs.

Concur announced that Concur chairman and CEO Steve Singh was recognized by Business Travel News (BTN) as one the “Top of the Top 25s” leaders in the business travel industry.

CIOZone.com named Concur as one of the 50 Fastest-Growing Software Companies.

Fiscal Year 2009 Q4 Business Highlights

Concur announced the acquisition of privately-held Etap-On-Line, a leading European provider of business travel and expense management solutions based in Paris, France.

Concur announced that it signed a unique content agreement with Southwest Airlines, which gives Concur® Travel & Expense clients unrivaled direct access to Southwest Airlines fares and schedules.

Concur unveiled Concur® Mobile for iPhone at the NBTA Convention in San Diego.

Concur announced that Concur Travel & Expense clients can now enjoy the convenience, security and accuracy of detailed Starwood hotel folio data delivered directly into the employee’s expense report.

Concur announced strong growth in EMEA, with headcount growing 75% across sales, marketing, R&D and operations during the fiscal year, fueled by new customer growth, a solid demand environment for Concur’s services, and the acquisition of Etap-On-Line, a leading European provider of business travel and expense management solutions based in Paris, France.

Concur showcased powerful new travel management capabilities available exclusively to Concur Travel & Expense clients – including configurable message board, enhanced fare views, full TSA compliance and more – at the NBTA Convention in San Diego.

Concur ranked 57th on Forbes Magazine’s list of 2009’s 200 Best Small Companies.

Concur® Cliqbook Travel leads the U.S. corporate online booking tool market with 35 percent share, according to the U.S. Corporate Travel Distribution report published by industry research firm PhoCusWright.

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