Concur’s mission is to drive costs out of businesses through innovation. Here’s a new client case study that demonstrates how one company uses Concur to help them drive costs out of their business.

Pilot Flying J, the largest U.S. operator of interstate travel centers and leading seller of over-the-road diesel fuel, was recently in desperate need of an automated solution to effectively process approximately 800 expense reports and 15,000 invoices per month. Wanting to gain visibility into these processes while reducing their total workload, they turned to Concur® Travel & Expense and Concur® Invoice to implement for this effort.

Concur’s mission is to drive costs out of businesses through innovation. Here’s a new client case study that demonstrates how one company uses Concur to help them drive costs out of their business.

When Takeda UK, a wholly owned subsidiary of Takeda – Japan’s largest pharmaceutical company, was looking to replace its labor-intensive travel and expense claim and invoice process, it saw Concur® Travel & Expense with Concur® Invoice as the perfect solution to “reduce costs, enforce travel policy, improve efficiency and provide total visibility”, according to Bill Walker, Takeda UK’s Finance & HR Director.

Concur Travel & Expense streamlined and automated Takeda UK’s whole process. With it, they were able to imbed audit rules into their process for easier authorization, scan in receipts, link to company credit cards and handle mileage claims efficiently.

Think back to the last time you received an invoice from a supplier. You likely submitted it to your Accounts Payable (A/P) department for processing and payment and then thought: My job is done here. I submitted the invoice. That is until your supplier contacted you weeks later, wondering when they’re going to be paid.

Now what? You don’t know when the supplier will be paid – after all, you’re not in A/P. So, you likely spend your valuable time working with A/P to determine when the invoice will be paid, because you want to keep your supplier happy. Then, you work with your supplier and keep them posted about their expected reimbursement date. Seems like a lot of work, doesn’t it?

What if there was a way for the supplier to go online and with just a couple of clicks and get complete visibility into where their invoice is within your company’s reimbursement process? Better still, what if they could do all that without you even being involved? No more getting stuck in the middle, trying to keep the peace between A/P and your supplier. Well, the good news is that Concur now offers a better way to bridge the gap between the supplier and A/P department.