Nolet Spirits U.S.A., Emma Roy
"There is definitely value for our employees to go to an end to end system. The president of our company really does believe that a sales person’s job is to be out in the field selling our products. It’s not to be at home behind their desks and the more we can do to help them get that job done and make it easy...you can book your entire trip start to finish, get your restaurant reservations, make sure your car’s there to pick you up at the airport. It’s done and then it migrates into the expense report so really all they have to do is go in and validate the expenses and that’s going to save them time which means they’re going to be out in the field selling product and that’s what we need them to do."
"Some of the greatest advantages of implementing Concur really came down to employee visibility. We now can capture the expenses in the month they’ve been incurred. We can do vendor reporting. We have negotiating tools where we can go to our hotels and we can go to airlines and negotiate better corporate rates because we can say look hey we’re spending here and this is how much we spent with you over the past year. The various reporting let’s us know if our employees are entertaining certain attendees maybe more often than they should be or what is the return on investment? Did we just spend 5 thousand dollars entertaining a specific group for a four thousand dollar contract? Was that worth it? No. But Concur at least gives us the visibility to be able to look at these areas of exposure in our business and make sure that we streamline our processes."
"Our implementation with Concur couldn’t have gone smoother. We seamlessly integrated Concur with our accounting system so we really eliminated all of the manual data entry. We’re importing all of the data that came out of Concur into the AP transactions "
"Realistically we have about three people in AP but by designating one person to handle the Concur processes, I do the administration of it personally but we were able to assign the Concur imports to an AP clerk which then helped us with our overhead."
"I think Concur expense pro is perfect for a company of 50 to 100 employees. The cost of the, the administration costs of Concur completely outweighs the costs of having an employee sit there and manually key reports for 50 to 100 employees. It will pay for itself 10 times over."
"I kind of joke with some of the people in our accounting department that I couldn’t even tell you the Concur support hot line number because I never have to call it. Once we set up and implemented this product, the support was definitely out there especially during the implementation phase everybody was a phone call away. "